Business Systems Operations Specialist

Why Should You Apply For The Job:

• Work in fast growing multi-national Fintech company with strong presence in Worldwide.
• Great career exposure and development opportunity.
• Good remuneration.

Job Description:
As a business system operations Specialist, you will be working with a fast-paced innovative team, leveraging Salesforce as a driver of management for the organization. You will work to ensure the quality, consistency, and efficiency of all Salesforce functions. Ideal candidates will be pro-active, process-oriented, and results-driven individuals that effectively leverage technology to collaborate with team members to get work done. You will work closely with various departments including but not limited to sales, marketing, and salesforce technology to support daily activities while implementing new improvements, features, functionalities, and processes within the company.

Your Key Responsibilities:

• Provide 2-3 sales teams with day-to-day support.
• Collaborate with sales team to identify their needs and understand business requirements through daily supporting, and deliver the needs to internal BA team.
• Driving Salesforce adoption within related sales teams, promoting its benefits and providing training to the teams.
• Assist sales team to generating customized reports and dashboards to meet their requirements and continuously monitor data quality and integrity.
• Provide regular training session to ensure best practices, drive user adoption, and maximize their effectiveness.
• Creating and manage training documents and video.
• Performs other related duties as assigned or requested.

Requirements:

1.  Bachelor’s degree or above
2. With sales supporting experience (Payment industry is preferred）
3. With salesforce experience (Having Salesforce Administrator Certificate is preferred)
4. Strong presence and communication skills
5. Have a strong data analysis and data-driven problem solving capability.
6. Outstanding verbal and written communication skills in English and Mandarin.
7. Proven time management and prioritization skills to make efficient, logical decisions in a rapidly changing environment.
8. Curious, with a strong desire to continually learn and evolve.

Remark: This position is only open for Malaysian candidates at the moment.

About The Company: 
Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world.

Interested to apply? Kindly send your latest CV (with attached photo) to our consultant, Gina at gina.koh@peoplelake.asia.