Why Should You Apply For The Job
1. Work in fast growing multi-national Fintech company with strong presence in Worldwide.
2. Great career exposure and development opportunity.
3. Good remuneration.
Job Description
● Building out business card product for SMEs, allowing the Company to scale beyond retail and business customers.
● In collaboration with the regional growth and marketing team and regional front-line team to understand clients pain points. Walk in the shoes of our clients and define what a great localized product looks like.
● Driving continuous improvement in service quality
● Competitor researches on their product advantages and system capabilities, gap analyses.
● Set product target including PSAT rating, number of complaint’s, product penetration rate, automation rate, etc.
● Responsible for making decisions on how the business card product expands next in UK/SEA/ANZ/EEA. Identify problems solutions for customers and priorities.
● Draft PRD and coordinate with engineers on building a seamless, intuitive product for each market
Requirements
● 5+ years of experience working with a payment company
● A solid understanding of business card product, from customer facing to card scheme settlement
● Working experience as product designer at UK issuer for multi-currency card issuing is preferable
● Ability to design complete product flow, product requirement documents, coordinate with developer, designer, QA and other resources, follow up the progress of project implementation
● Analytical and technical acumen along with business sense that guides ROI based prioritization
● Readiness to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment
About The Company
Our client is a world-renowned fintech company, a world-leading internet open platform with strong presence in APAC and the rest of the world.
For more information, you may reach out to Kennard at his email at kennard@peoplelake.asia.
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