Customer service

Senior Operations Specialist (Travel Solutions)

Why Should You Apply For The Job:

  • Work in fast growing multi-national Fintech company with strong presence in Worldwide.
  • Great career exposure and development opportunity.
  • Good remuneration.


Job Description
Headquartered in Singapore,  our client powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with its partners, they support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.
  1. Analyze cross-boarder tourism market trends, develop industry growth strategies, assist and empower our client’s global regional operations, collaborate with key industry merchants to enhance the growth of the company’s key branding and it’s travel solution.
  2. Formulate industry marketing strategies and plans based on the needs of the cross-border tourism business, while leveraging platform/industry marketing resources, key moments, and plans to increase the awareness of the company’s key branding and it’s travel solutions and achieve healthy user growth through productization.
  3. Combine user data and activity data to uncover more innovative marketing scenarios and methods driven by data, thereby achieving sustainable business growth.
  4. Efficiently collaborate with UED, product, and technical teams, playing a leading and decision-making role from project planning to launch.
  5. Work closely with the marketing team to build marketing strategies and interactions, jointly promoting the implementation of marketing strategies to enhance user engagement.
  1. Bachelor’s degree or above, with over 3 years of experience in internet user growth and product operations; relevant working experience in industries such as OTA, O2O, and outbound travel is preferred.
  2. Possess sharp product acumen and insight, strong data operational capabilities, and excel at thinking and finding various methods to achieve growth targets.
  3. Strong cross-team collaboration skills, capable of playing organizational, coordination, and decision-making roles within project teams.
  4. Strong data analysis and consumer insight abilities.


Remark: This position is only open for Malaysian candidates at the moment.


About The Company: 
Our client is a world-renowned fintech company with strong presence in APAC and the rest of the world.


For more information, kindly contact Gina Koh via WhatsApp at 016-6948780 or via email at


Job Category: Customer Service & Experience
Job Type: Permanent
Job Location: Kuala Lumpur
Job Industry: Fintech

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