Hiring employees internationally can be complex, especially in regions with unique labor laws and regulations. For businesses looking to expand their operations in Malaysia, Professional Employer Organizations (PEO) and Employer of Record (EOR) services are essential solutions that simplify this process. This guide will help you navigate these services and highlight their benefits, and key considerations for businesses looking to hire employees in Malaysia.
What Is PEO/EOR?
An Employer of Record (EOR) or a Professional Employer Organization (PEO) is a third-party organization that acts as a legal employer on behalf of another company. The EOR takes full responsibility for all administrative and legal employment tasks while the client company focuses on daily business operations.
The HR services offered by PEO/EOR providers are:
- Recruiting
- Onboarding and employee training
- Employee benefits
- Filing of tax
- Payroll
- Administrative tasks related to HR
- Legal compliance
- Hiring employees
- Payroll and tax administration activities
- Risk management
In Malaysia, the terms PEO and EOR are often used interchangeably. This is because PEO is considered a type of EOR service. Both terms simplify hiring and employment, particularly for companies expanding into new regions, while ensuring adherence to local regulations.
PEO vs EOR: Are They Similar or Different?

PEO and EOR are often used interchangeably but are essentially the same. They typically allow businesses to hire employees in Malaysia without setting up a local entity, streamlining the expansion process. Some companies may get confused when choosing between PEO vs EOR as they think that both are different.
In contrast, there are no differences between PEO vs EOR as it boils down to the type of services required from a business to run its employment processes. If you wish to find out more about PEO/EOR services, do contact our professional team at PeopleLake for further enquiries.
When To Use an Employer of Record
If you’re a business and wondering whether it’s worth engaging with PEO/EOR services, here are some of the reasons why you need them:
1. Prevent Risks or Legal Complications
Hiring a PEO/EOR helps avoid taking full responsibility for legal issues such as compliance requirements, tax regulations or labour laws. A PEO/EOR service provider can help navigate these risks and avoid potential penalty fees.
2. Hiring Talents From Various Countries
Hiring employees from different countries can be troublesome as there are various payroll or employment laws based on each country. A PEO/EOR service provider will handle all the hiring and legal processes for you without any local entity.
3. Focus On Core Business Aspects
Businesses can reduce the burden of performing administrative tasks by hiring a PEO/EOR service provider. This allows a business to outsource all the tasks and responsibilities, freeing up more internal resources for core business tasks.
4. Expand To Global Markets Without a Local Entity
Businesses wishing to scale and expand to the global market can benefit from a PEO/EOR service provider. They will help businesses hire talent without a local entity. Businesses can test the new market before entirely investing in the employment workforce within the country.
5. Short Term Projects
If short-term projects require temporarily hiring remote workers or talents from other countries without a local entity, a PEO/EOR service provider can hire them quickly and easily. Businesses can save the trouble of setting up a local entity and performing administrative tasks.
Top 8 Advantages of Using a PEO/ EOR

1. Comprehensive HR Services
PEOs act as an employer of record and offer a wide range of HR services such as payroll, benefits administration, HR compliance, and risk management. This allows businesses to access a full HR department’s expertise without the overhead.
2. Ease of International Expansion
EORs simplify the process of entering new markets by handling all aspects of employment, including compliance with local laws, without the need to establish a local entity.
3. Lower Risk and Cost-Efficiency
Partnering with a PEO/EOR reduces the financial and operational risks associated with international expansion. These services are cost-effective alternatives to setting up and maintaining a local entity, providing significant savings and reducing the burden of managing HR functions internally.
4. Focus on Core Business Activities
Partnering with a PEO/EOR allows businesses to offload the administrative burdens of HR management, enabling them to concentrate more on strategic growth and operational excellence.
5. Attract and Retain Talent
By offering better benefits packages and streamlined HR processes, businesses can enhance their appeal to potential employees and improve retention rates.
6. Legal Compliance Assurance
PEOs/EORs manage all legal aspects of employment, from payroll and taxes to compliance with local employment laws, reducing the risk of penalties or legal issues.
7. Flexibility in Workforce Management
EORs provide the flexibility to scale up or down quickly in response to business needs, which is ideal for projects with variable human resource requirements or for testing new markets.
8. Business Consultation and Support
These services often include valuable business consultation and support, providing expert guidance on local market practices, labor laws, and HR strategies. This ensures that your company operates smoothly and efficiently in the new market.
Considerations When Using PEO/EOR Service
While PEO/ EOR services offer significant advantages, it’s important to consider the following factors:
1. Service Scope
Ensure the service provider offers comprehensive solutions that match your business needs, including payroll, benefits, and compliance management.
2. Local Expertise
Partner with a provider that has in-depth knowledge of Malaysian labor laws and market conditions to navigate the complexities of local regulations effectively.
3. Cost Structure
Understand the pricing model and ensure it aligns with your budget. Some providers may have hidden fees, so it’s crucial to have a clear understanding of all costs involved.
4. Employee Experience
Choose a provider that prioritizes employee satisfaction, as this can impact retention and overall business performance.
5. Contract Terms
Review the contract terms carefully, including termination clauses and service level agreements, to ensure they are favorable and flexible.
Summary
Navigating the complexities of hiring and paying employees in Malaysia can be streamlined with the right PEO/ EOR service provider. These services offer a strategic advantage by ensuring compliance, reducing administrative burdens, and allowing your business to focus on core activities. If you are seeking a reliable and professional PEO/EOR, don’t hesitate to contact us for a free consultation. We’re ready to provide detailed information and help you understand how outsourcing can streamline your employment and payroll processes.