{"id":13756,"date":"2024-10-09T01:20:59","date_gmt":"2024-10-09T01:20:59","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&#038;p=13756"},"modified":"2024-10-21T07:50:47","modified_gmt":"2024-10-21T07:50:47","slug":"contact-center-customer-service-executive-mandarin-speaker-shift-work","status":"expired","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/?post_type=awsm_job_openings&p=13756","title":{"rendered":"Contact Center Customer Service Executive &#8211; Mandarin Speaker (Shift Work)"},"content":{"rendered":"<p><b>About The Company:<\/b><\/p>\n<p>The company is a multi-regional company that specializes in software development and advanced technology solutions.<\/p>\n<p><b>Position:\u00a0 Customer Service Executive (Phone call &amp; Email with working shifts) &#8211; Mandarin Speaker (Salary up to RM4,500)<\/b><\/p>\n<p><b>Responsibilities:<\/b><\/p>\n<ul>\n<li>Engage lifestyle partners in shopping, hospitality, travel and other industries to assist in requests and program requirements.<\/li>\n<li>Providing high quality Customer Service to high valued customers.<\/li>\n<li>Following SOPs while assisting customers in their requests.<\/li>\n<li>Using company resources and other channels to assist in fulfilling requests.<\/li>\n<li>Assist professionally in written and verbal communication.<\/li>\n<li>Provide day-to-day support to mobile apps, e-Commerce, retail-related platforms and apps, including but not limited to SMS-based concierge service, as appropriate to the position.<\/li>\n<li>Communicate courteously with merchant and\/or customer by telephone, email, and face to face (if necessary).<\/li>\n<\/ul>\n<p><b>Requirements:<\/b><\/p>\n<ul>\n<li>Related customer service experience or contact center exposure would be an added advantage.<\/li>\n<li>Experienced in lifestyle, travel or hospitality industry is a plus.<\/li>\n<li>Customer centric approach and attitude.<\/li>\n<li>Excellent Communication Skills in both verbal and written form.<\/li>\n<li>Interest in travel, luxury, hospitality, lifestyle etc.<\/li>\n<li>Resourcefulness to fulfill customer requests.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>For more information, you may reach out to Grace Tan via email (grace.tan@peoplelake.asia) or WhatsApp (+6018-780 1215).<\/p>","protected":false},"excerpt":{"rendered":"<p>About The Company: The company is a multi-regional company that specializes in software development and advanced technology solutions. Position:\u00a0 Customer Service Executive (Phone call &amp; Email with working shifts) &#8211; Mandarin Speaker (Salary up to RM4,500) Responsibilities: Engage lifestyle partners in shopping, hospitality, travel and other industries to assist in requests and program requirements. Providing [&hellip;]<\/p>","protected":false},"author":23,"featured_media":13757,"template":"","meta":{"_joinchat":[]},"class_list":["post-13756","awsm_job_openings","type-awsm_job_openings","status-expired","has-post-thumbnail","hentry","job-category-customer-service-experience","job-type-full-time","job-location-petaling-jaya","job-industry-information-communication-technology","job-industry-it"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/13756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/23"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/13757"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=13756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}