{"id":14206,"date":"2024-11-01T06:01:14","date_gmt":"2024-11-01T06:01:14","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&p=14206"},"modified":"2024-11-01T06:02:22","modified_gmt":"2024-11-01T06:02:22","slug":"key-account-manager-fintech","status":"publish","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/jobs\/key-account-manager-fintech\/","title":{"rendered":"Key Account Manager (Fintech)"},"content":{"rendered":"

About our Client<\/b><\/p>\n

Our client is a global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, they support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.<\/p>\n

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Role Overview<\/strong>
<\/span>The Key Account Manager position is responsible for both the acquisition of new merchants and nurturing their existing portfolio<\/strong>. By penetrating deep into the B2B, B2C, E-commerce and Online Selling community you will serve businesses with an overseas customer base and\/or those sourcing goods across border for sale. You will work cross-functionally with our Marketing, Partnership, Merchant Servicing, Inside Sales and Onboarding teams to convert new business opportunities and deliver customers with the best possible experience.
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About the Role:<\/strong><\/p>\n

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  • Self-generate new opportunities through cold outreach and partnership.<\/span><\/li>\n
  • Use your existing network and assigned portfolio of merchants to generate referrals for new business opportunities.<\/span><\/li>\n
  • Attend relevant industry events to keep informed of the latest trends and forge new connections within in the target segments.<\/span><\/li>\n
  • Maintain a specific number of accounts, build strong relationships, and ensure high levels of customer satisfaction across the portfolio.<\/span><\/li>\n
  • Drive greater uptake of of products within the account portfolio.<\/span><\/li>\n
  • Present relevant solutions and provide detailed education to merchants regarding products and processes.<\/span><\/li>\n
  • Work closely with related teams to resolve merchants\u2019 issues.<\/span><\/li>\n
  • Share insights and customer feedback to the wider team ensuring the customers\u2019 voice is heard across the business Have a systematized approach to keeping in regular contact with merchants and maintain business relationships<\/span><\/li>\n<\/ul>\n

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    Job Requirements<\/strong><\/div>\n<\/div>\n
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    • Proven experience in the B2B sector, particularly in engaging with importers and exporters.<\/strong><\/span><\/li>\n
    • Background in commercial or transaction banking is highly desirable.<\/span><\/li>\n
    • A motivated individual with a proven track record of self-generating leads selling to Business Owners and\/or the C-Suite.<\/span><\/li>\n
    • Solutions-orientated approach to building and maintaining customer relationships.<\/span><\/li>\n
    • Effectively communicate via telephone, email and face-to-face by utilizing active listening skills and good presentations.<\/span><\/li>\n
    • Strong attention to detail, be process-driven with outreach and engagement cadences.<\/span><\/li>\n
    • Ability to handle tough conversations, overcome objections and deal with customer dissatisfaction.<\/span><\/li>\n
    • Skilled in time management, task management and problem solving.<\/span><\/li>\n
    • A collaborator that works with related functions to best support the client\u2019s needs<\/span><\/li>\n
    • Someone who thrives in a fast-paced environment with the ability to learn and adapt to new product knowledge quickly.<\/span><\/li>\n
    • Payment industry experience would be an advantage.<\/strong><\/li>\n<\/ul>\n<\/div>\n

       <\/p>\n

      For more information, you may reach out to Jamie at her email at\u00a0jamie.tan@peoplelake.asia<\/b><\/p>","protected":false},"excerpt":{"rendered":"

      About our Client Our client is a global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, they support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.   Role OverviewThe Key Account Manager position […]<\/p>","protected":false},"author":24,"featured_media":11612,"template":"","meta":{"_joinchat":[]},"class_list":["post-14206","awsm_job_openings","type-awsm_job_openings","status-publish","has-post-thumbnail","hentry","job-category-key-account-management","job-type-full-time","job-location-kuala-lumpur","job-industry-fintech"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/14206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/24"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/11612"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=14206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}