{"id":15269,"date":"2025-03-11T08:45:56","date_gmt":"2025-03-11T08:45:56","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&#038;p=15269"},"modified":"2025-06-30T16:17:56","modified_gmt":"2025-06-30T16:17:56","slug":"software-consultant-saas-software-mandarin-speaker","status":"expired","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/?post_type=awsm_job_openings&p=15269","title":{"rendered":"Software Consultant (Saas\u00a0Software) &#8211; Mandarin Speaker"},"content":{"rendered":"<p><strong>About the job<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Deliver software product training sessions to customers<\/li>\n\n\n\n<li>Consult with customers on best practices for their organization\u2019s usage of the software<\/li>\n\n\n\n<li>Responsible for performing customer needs and solution finding sessions<\/li>\n\n\n\n<li>Identify needs for additional features and training that enhance customer success and retention<\/li>\n\n\n\n<li>Speak with power users in the organization and identify opportunities for expansion of account usage<\/li>\n\n\n\n<li>Provide customer feedback and\/or requirements to the Sales team<\/li>\n\n\n\n<li>Stay up-to-date and be a subject matter expert on all new features rollouts by the software<\/li>\n\n\n\n<li>Attend all sessions organized for products purposes<\/li>\n\n\n\n<li>Familiarity with SaaS product and ability to employ strategies in online environments<\/li>\n\n\n\n<li>Perform additional duties as assigned<\/li>\n<\/ul>\n\n\n\n<p><strong>Requirements:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Minimum a Degree Holder.<\/li>\n\n\n\n<li>Must be IT savvy and familiar with SaaS products.<\/li>\n\n\n\n<li>Good analytics and problem solving skills.<\/li>\n\n\n\n<li>Good interpersonal and communication skills.<\/li>\n\n\n\n<li>With a minimum of 2 years working experience in Customer Success for SaaS product role preferred.<\/li>\n\n\n\n<li>Must be able to converse and write well and clearly in English and Mandarin language.<\/li>\n\n\n\n<li>Candidates who are able to start immediately will be given preference.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>About the job Requirements:<\/p>","protected":false},"author":20,"featured_media":14790,"template":"","meta":{"_joinchat":[]},"class_list":["post-15269","awsm_job_openings","type-awsm_job_openings","status-expired","has-post-thumbnail","hentry","job-category-customer-success","job-type-permanent","job-location-subang-jaya","job-industry-it"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/15269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/20"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/14790"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=15269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}