{"id":15463,"date":"2025-04-21T06:11:34","date_gmt":"2025-04-21T06:11:34","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&#038;p=15463"},"modified":"2025-06-30T16:17:49","modified_gmt":"2025-06-30T16:17:49","slug":"customer-support-specialist","status":"expired","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/?post_type=awsm_job_openings&p=15463","title":{"rendered":"Customer Support Specialist"},"content":{"rendered":"<p><strong>About the company<\/strong>:<\/p>\n\n\n\n<p>Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals.<\/p>\n\n\n\n<p><strong>Responsibilities<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide answers to customers by identifying problems and assisting with incoming queries by email and live chat<\/li>\n\n\n\n<li>Educating clients on how to use the Company\u2019s website and trading platforms<\/li>\n\n\n\n<li>Communicating with clients regarding the company\u2019s products and services via telephone, email and live chat<\/li>\n\n\n\n<li>Assisting other departments<\/li>\n<\/ul>\n\n\n\n<p><strong>Requirements<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Computer literacy with excellent working knowledge of Microsoft Office applications<\/li>\n\n\n\n<li>Knowledge and experience in FX will be considered advantageous<\/li>\n\n\n\n<li>A team player with excellent communication skills<\/li>\n\n\n\n<li>Native or near-native Chinese and fluent English is essential<\/li>\n<\/ul>\n\n\n\n<p>For more information, you may reach out to Hoyyian at her email at&nbsp;<strong>hoyyian.tang@peoplelake.asia<\/strong><\/p>\n\n\n\n<p><strong>Please be informed that only shortlisted candidate will be notified<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>About the company: Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, [&hellip;]<\/p>","protected":false},"author":20,"featured_media":14708,"template":"","meta":{"_joinchat":[]},"class_list":["post-15463","awsm_job_openings","type-awsm_job_openings","status-expired","has-post-thumbnail","hentry","job-category-customer-service-experience","job-type-full-time","job-location-kuala-lumpur","job-industry-trading"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/15463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/20"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/14708"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=15463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}