{"id":16046,"date":"2025-07-22T03:13:15","date_gmt":"2025-07-22T03:13:15","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&#038;p=16046"},"modified":"2025-07-23T08:21:56","modified_gmt":"2025-07-23T08:21:56","slug":"customer-support-specialist-open-to-malaysian-english-speaker","status":"publish","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/jobs\/customer-support-specialist-open-to-malaysian-english-speaker\/","title":{"rendered":"Customer Support Specialist (Trading | Open to Malaysian &#8211; English speaker)"},"content":{"rendered":"<h3 class=\"wp-block-heading\">About the company:<\/h3>\n\n\n\n<p>Our client is a reputable global CFD broker that provides traders with access to a wide range of CFD products, including Forex, Indices, Commodities, Stocks, and Cryptocurrencies.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Responsibilities:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Handle customer questions and solve issues through phone calls, emails, and live chat.<\/li>\n\n\n\n<li>Quickly find and fix problems to give customers accurate help and a good experience.<\/li>\n\n\n\n<li>Guide customers on how to use the website and trading platforms.<\/li>\n\n\n\n<li>Explain the company\u2019s products and services clearly so customers understand them.<\/li>\n\n\n\n<li>Work with other teams to solve customer issues and pass on serious problems when needed.<\/li>\n\n\n\n<li>Help other departments with customer-related work to keep things running smoothly.<\/li>\n\n\n\n<li>Stay professional and friendly with customers to build strong, lasting relationships.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Requirements:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Having past experience working directly with customers is preferred<\/li>\n\n\n\n<li>Must be comfortable using computers, especially Microsoft Office (like Word and Excel).<\/li>\n\n\n\n<li>Knowing about or having experience in the <strong>Forex (FX) market<\/strong> is a bonus.<\/li>\n\n\n\n<li>Good communication skills and a team player attitude are important.<\/li>\n\n\n\n<li>Must be <strong>fluent in English<\/strong> for reading, writing, and speaking.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>For more information, you may reach out to Grace Tan via email (grace.tan@peoplelake.asia) or WhatsApp (+6018-780 1215)<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>About the company: Our client is a reputable global CFD broker that provides traders with access to a wide range of CFD products, including Forex, Indices, Commodities, Stocks, and Cryptocurrencies. Responsibilities: Requirements: For more information, you may reach out to Grace Tan via email (grace.tan@peoplelake.asia) or WhatsApp (+6018-780 1215)<\/p>","protected":false},"author":23,"featured_media":7397,"template":"","meta":{"_joinchat":[]},"class_list":["post-16046","awsm_job_openings","type-awsm_job_openings","status-publish","has-post-thumbnail","hentry","job-category-customer-service-experience","job-type-full-time","job-location-kuala-lumpur","job-industry-foreign-exchange","job-industry-trading"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/16046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/23"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/7397"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=16046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}