{"id":16723,"date":"2025-10-30T09:08:49","date_gmt":"2025-10-30T09:08:49","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&p=16723"},"modified":"2025-12-31T16:27:45","modified_gmt":"2025-12-31T16:27:45","slug":"infrastructure-operations-assistant-manager","status":"expired","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/?post_type=awsm_job_openings&p=16723","title":{"rendered":"Infrastructure Operations Assistant Manager"},"content":{"rendered":"

About the company<\/strong><\/p>\n\n\n\n

Our client oversees and runs a variety of dining and entertainment venues, including restaurants, lounges, bars, and other refreshment-focused outlets. Beyond its network of establishments, the company is also involved in the production, marketing, and distribution of an extensive selection of food items along with both alcoholic and non-alcoholic beverages.<\/p>\n\n\n\n

Key Responsibilities<\/strong><\/p>\n\n\n\n

1. Strategic & Operational Leadership <\/em><\/strong><\/p>\n\n\n\n

\u2022 Lead IT operations across both corporate and retail divisions, ensuring system stability, data integrity, and business continuity.<\/p>\n\n\n\n

\u2022\u00a0Develop\u00a0and\u00a0execute\u00a0IT\u00a0strategies\u00a0aligned\u00a0with\u00a0the company\u2019s\u00a0growth\u00a0and\u00a0digital\u00a0transformation\u00a0roadmap.<\/p>\n\n\n\n

\u2022 Manage and mentor IT team members, fostering collaboration and accountability.<\/p>\n\n\n\n

2. Retail Systems & Infrastructure Management <\/em><\/strong><\/p>\n\n\n\n

\u2022 Oversee the performance, reliability, and integration of POS systems, payment terminals, and outlet hardware.<\/p>\n\n\n\n

\u2022 Ensure network stability and connectivity across multiple retail locations.<\/p>\n\n\n\n

\u2022 Manage inventory systems, data synchronization, and troubleshooting between outlets and HQ systems.<\/p>\n\n\n\n

\u2022 Coordinate technology rollouts and upgrades for new store openings or brand expansions.<\/p>\n\n\n\n

3. Corporate IT & Office Support <\/em><\/strong><\/p>\n\n\n\n

\u2022 Oversee office IT infrastructure including servers, cloud systems, ERP, and productivity tools.<\/p>\n\n\n\n

\u2022 Provide support for corporate teams in system setup, troubleshooting, and access management.<\/p>\n\n\n\n

\u2022 Implement process automation and digital tools to improve internal efficiency.<\/p>\n\n\n\n

4. Project Management & Implementation<\/em><\/strong><\/p>\n\n\n\n

\u2022 Plan and deliver key IT projects such as system integrations, process digitalization, and infrastructure enhancements.<\/p>\n\n\n\n

\u2022 Manage vendors and service providers to ensure timely, cost-effective, and high quality project execution.<\/p>\n\n\n\n

\u2022 Partner with business units to design and implement technology solutions that drive operational improvement.<\/p>\n\n\n\n

5. Compliance, Security & Governance <\/em><\/strong><\/p>\n\n\n\n

\u2022 Establish IT policies, SOPs, and cybersecurity frameworks across corporate and retail operations.<\/p>\n\n\n\n

\u2022 Conduct regular IT audits and ensure compliance with company policies and data protection standards.<\/p>\n\n\n\n

\u2022 Implement cybersecurity, data backup, and disaster recovery plans to safeguard operations.<\/p>\n\n\n\n

Qualifications & Experience <\/strong><\/p>\n\n\n\n

\u2022 Bachelor\u2019s Degree in Information Technology, Computer Science, or a related field.<\/p>\n\n\n\n

\u2022 Minimum 5 years of experience in IT operations and infrastructure management, preferably within retail, F&B, or multi-site environments.<\/p>\n\n\n\n

\u2022 Proven experience managing POS systems, retail networks, and office-based IT infrastructure. Skills & Attributes<\/p>\n\n\n\n

\u2022 Strong technical expertise in networking, server management, and system integration.<\/p>\n\n\n\n

\u2022 Excellent project management, troubleshooting, and analytical abilities.<\/p>\n\n\n\n

\u2022 Strong communication skills with the ability to support both HQ departments and outlet operations.<\/p>\n\n\n\n

\u2022 Experienced in vendor management and cost optimization.<\/p>\n\n\n\n

\u2022 Adaptable, proactive, and capable of thriving in a fast-paced retail environment.<\/p>\n\n\n\n

\u2022 Mandarin proficiency will be an added advantage.<\/p>","protected":false},"excerpt":{"rendered":"

About the company Our client oversees and runs a variety of dining and entertainment venues, including restaurants, lounges, bars, and other refreshment-focused outlets. Beyond its network of establishments, the company is also involved in the production, marketing, and distribution of an extensive selection of food items along with both alcoholic and non-alcoholic beverages. Key Responsibilities 1. Strategic & Operational Leadership  \u2022 Lead IT operations across both corporate and retail divisions, ensuring system stability, data integrity, and business continuity. \u2022\u00a0Develop\u00a0and\u00a0execute\u00a0IT\u00a0strategies\u00a0aligned\u00a0with\u00a0the company\u2019s\u00a0growth\u00a0and\u00a0digital\u00a0transformation\u00a0roadmap. \u2022 Manage and mentor IT team members, fostering collaboration and accountability. 2. Retail Systems & Infrastructure Management  \u2022 Oversee the performance, reliability, and integration of POS systems, payment terminals, and outlet hardware. \u2022 Ensure network stability and connectivity across multiple retail locations. \u2022 Manage inventory systems, data synchronization, and troubleshooting between outlets and HQ systems. \u2022 Coordinate technology rollouts and upgrades for new store openings or brand expansions. 3. Corporate IT & Office Support  \u2022 Oversee office IT infrastructure including servers, cloud systems, ERP, and productivity tools. \u2022 Provide support for corporate teams in system setup, troubleshooting, and access management. \u2022 Implement process automation and digital tools to improve internal efficiency. 4. Project Management & Implementation \u2022 Plan and deliver key IT projects such as system integrations, process digitalization, and infrastructure enhancements. \u2022 Manage vendors and service providers to ensure timely, cost-effective, and high quality project execution. \u2022 Partner with business units to design and implement technology solutions that drive operational improvement. 5. Compliance, Security & Governance  \u2022 Establish IT policies, SOPs, and cybersecurity frameworks across corporate and retail operations. \u2022 Conduct regular IT audits and ensure compliance with company policies and data protection standards. \u2022 Implement cybersecurity, data backup, and disaster recovery plans to safeguard operations. Qualifications & Experience  \u2022 Bachelor\u2019s Degree in Information Technology, Computer Science, or a related field. \u2022 Minimum 5 years of experience in IT operations and infrastructure management, preferably within retail, F&B, or multi-site environments. \u2022 Proven experience managing POS systems, retail networks, and office-based IT infrastructure. Skills & Attributes \u2022 Strong technical expertise in networking, server management, and system integration. \u2022 Excellent project management, troubleshooting, and analytical abilities. \u2022 Strong communication skills with the ability to support both HQ departments and outlet operations. \u2022 Experienced in vendor management and cost optimization. \u2022 Adaptable, proactive, and capable of thriving in a fast-paced retail environment. \u2022 Mandarin proficiency will be an added advantage.<\/p>","protected":false},"author":20,"featured_media":16712,"template":"","meta":{"_joinchat":[]},"class_list":["post-16723","awsm_job_openings","type-awsm_job_openings","status-expired","has-post-thumbnail","hentry","job-category-infrastructure","job-type-full-time","job-type-permanent","job-location-kuala-lumpur","job-industry-foods-beverages","job-industry-retail-wholesale"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/16723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/20"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/16712"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=16723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}