A luxury boutique hotel featuring 38 curated rooms inspired by aviation, spacious stays, and first-class comforts, nestled in Kempas, Johor Bahru.<\/p>\n\n\n\n
Guest Service & Front Desk Operations<\/strong> Please note that only shortlisted candidates will be contacted.<\/strong><\/p>\n\n\n\n For more information, you may reach out to Cheryl Soh via email (cheryl.soh@peoplelake.asia) or WhatsApp (+6018-772 3437)<\/p>\n\n\n\n <\/p>","protected":false},"excerpt":{"rendered":" About our client: A luxury boutique hotel featuring 38 curated rooms inspired by aviation, spacious stays, and first-class comforts, nestled in Kempas, Johor Bahru. Key Responsibilities: Guest Service & Front Desk Operations– Welcome guests upon arrival and assist with check-in and check-out procedures.– Handle guest inquiries, reservations, and room assignments accurately.– Provide information on hotel […]<\/p>","protected":false},"author":30,"featured_media":18607,"template":"","meta":[],"class_list":["post-18606","awsm_job_openings","type-awsm_job_openings","status-publish","has-post-thumbnail","hentry","job-category-hotel-management","job-type-permanent","job-location-johor-bahru","job-industry-hospitality-tourism"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/18606","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/30"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/18607"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=18606"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
– Welcome guests upon arrival and assist with check-in and check-out procedures.
– Handle guest inquiries, reservations, and room assignments accurately.
– Provide information on hotel facilities, services, and local attractions.
– Attend to guest requests and ensure timely follow-up for service recovery if required.
– Manage telephone calls and messages in a professional manner.
Administrative & System Duties<\/strong>
– Operate the Property Management System (PMS) accurately for bookings, billing, and night audit support.
– Handle cash, credit transactions, and maintain accurate shift reports.
– Assist with daily room status updates and coordinate with Housekeeping and other departments.
– Monitor guest accounts, special requests, and VIP listings.
Coordination & Communication<\/strong>
– Liaise with other departments to ensure guest requests are fulfilled promptly.
– Report any irregularities, maintenance issues, or guest concerns to the Duty Manager.
– Support Front Office operations during peak periods or staff shortages.
Safety & Security<\/strong>
– Follow all hotel safety, security, and emergency procedures.
– Maintain confidentiality of guest information and ensure compliance with hotel policies.<\/p>\n\n\n\nRequirements:<\/h2>\n\n\n\n
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