{"id":18826,"date":"2026-09-09T18:54:39","date_gmt":"2026-09-09T10:54:39","guid":{"rendered":"https:\/\/peoplelake.asia\/?post_type=awsm_job_openings&#038;p=18826"},"modified":"2026-09-10T19:13:22","modified_gmt":"2026-09-10T11:13:22","slug":"account-manager-hybrid-mandarin-speaking","status":"publish","type":"awsm_job_openings","link":"https:\/\/peoplelake.asia\/zh\/jobs\/account-manager-hybrid-mandarin-speaking\/","title":{"rendered":"Account Manager (Hybrid | Mandarin Speaking)"},"content":{"rendered":"<h4 class=\"wp-block-heading\"><strong>About Our Client:<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Our client is an established professional services group specialising in outsourced accounting, financial reporting, corporate advisory, and business support services with it HQ in Singapore and Malaysia&#8217;s branch in Damansara, PJ. Serving a diverse portfolio of local and international clients, the firm is committed to delivering high-quality, value-added solutions while fostering long-term client relationships.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As part of their continued growth, they are looking for an experienced&nbsp;<strong>Account Manager<\/strong>&nbsp;to oversee client portfolios, lead a team of accounting professionals, and ensure the delivery of high-quality accounting services.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Role Overview:<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The Account Manager is responsible for overseeing a portfolio of clients and ensuring the timely delivery of high-quality financial and accounting services. This role combines financial oversight, client relationship management, operational leadership, and team supervision to drive client satisfaction, retention, and business growth.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Key Responsibilities:<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">1. Financial &amp; Service Delivery<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure deliverables are completed in accordance with the agreed scope of services.<\/li>\n\n\n\n<li>Oversee and manage clients&#8217; full financial accounting closing process.<\/li>\n\n\n\n<li>Monitor financial reporting systems and ensure the accuracy and completeness of financial information.<\/li>\n\n\n\n<li>Review and approve team members&#8217; work prior to finalisation and submission to the Senior Manager, Director, or clients.<\/li>\n\n\n\n<li>Provide financial insights and recommendations to support management decision-making.<\/li>\n\n\n\n<li>Ensure best practices in corporate governance and compliance with statutory and regulatory requirements.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">2. Client Management &amp; Business Development<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Manage a portfolio of clients and maintain strong working relationships.<\/li>\n\n\n\n<li>Achieve the Group&#8217;s budget targets.<\/li>\n\n\n\n<li>Identify opportunities for additional scope of work and potential fee increases.<\/li>\n\n\n\n<li>Support cross-selling initiatives across the Group&#8217;s service offerings.<\/li>\n\n\n\n<li>Proactively seek client feedback and communicate insights to management and internal teams.<\/li>\n\n\n\n<li>Maintain high levels of client satisfaction and client retention.<\/li>\n\n\n\n<li>Acknowledge client enquiries within 24 hours and respond within two working days.<\/li>\n\n\n\n<li>Attend client and management meetings as required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">3. Operations &amp; Process Management<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Plan client engagements to ensure quality, efficiency, and timely service delivery.<\/li>\n\n\n\n<li>Report regularly to the Senior Manager and Director on client matters and operational updates.<\/li>\n\n\n\n<li>Coordinate with internal teams and other business divisions to ensure seamless service delivery.<\/li>\n\n\n\n<li>Assist in streamlining workflow processes and optimising manpower utilisation.<\/li>\n\n\n\n<li>Ensure timely billing, including out-of-pocket expenses (OPEs), and follow up on outstanding collections.<\/li>\n\n\n\n<li>Maintain proper filing and documentation of client and internal records.<\/li>\n\n\n\n<li>Identify potential risks and recommend appropriate mitigation measures.<\/li>\n\n\n\n<li>Ensure compliance with internal policies, procedures, and Standard Operating Procedures (SOPs).<\/li>\n\n\n\n<li>Undertake additional duties and responsibilities as assigned by Management.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">4. Team Leadership &amp; Development<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Provide leadership, supervision, and guidance to team members.<\/li>\n\n\n\n<li>Coach, train, and develop team members towards professional competence.<\/li>\n\n\n\n<li>Manage and optimise staff utilisation.<\/li>\n\n\n\n<li>Foster accountability, quality standards, and a culture of continuous improvement and performance excellence.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Qualifications &amp; Requirements:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Professional accounting qualification such as MIA, ACCA, CPA Australia, or currently pursuing a recognised professional qualification.<\/li>\n\n\n\n<li>Minimum 6 years of relevant accounting experience.<\/li>\n\n\n\n<li>Prior supervisory experience managing at least 2 team members.<\/li>\n\n\n\n<li>Strong understanding of internal controls, corporate governance, and statutory and regulatory compliance.<\/li>\n\n\n\n<li>Proficient in accounting software and Microsoft Office applications.<\/li>\n\n\n\n<li>Strong analytical, organisational, communication, and problem-solving skills.<\/li>\n\n\n\n<li>Ability to manage multiple priorities and work effectively in a fast-paced environment.<\/li>\n\n\n\n<li>Mandarin language proficiency is required to communicate effectively with Mandarin-speaking clients.<\/li>\n<\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><em><strong>Interested to Apply?<\/strong><\/em><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Interested candidates may submit their resume to Ms. Gina Koh (Recruitment Consultant) via WhatsApp at +6016-6948780 or via email at gina.koh@peoplelake.asia for a prompt hiring process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>About Our Client: Our client is an established professional services group specialising in outsourced accounting, financial reporting, corporate advisory, and business support services with it HQ in Singapore and Malaysia&#8217;s branch in Damansara, PJ. Serving a diverse portfolio of local and international clients, the firm is committed to delivering high-quality, value-added solutions while fostering long-term [&hellip;]<\/p>","protected":false},"author":10,"featured_media":2191,"template":"","meta":[],"class_list":["post-18826","awsm_job_openings","type-awsm_job_openings","status-publish","has-post-thumbnail","hentry","job-category-accounting","job-type-full-time","job-type-hybrid","job-location-damansara","job-location-petaling-jaya","job-industry-corporate-services"],"_links":{"self":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/18826","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/users\/10"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media\/2191"}],"wp:attachment":[{"href":"https:\/\/peoplelake.asia\/zh\/wp-json\/wp\/v2\/media?parent=18826"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}