Compliance & Licensing Manager (Fintech)

About our client:
Our client is a leading Australia and China payment solutions provider that streamlines the billing process for businesses of all sizes. They offer a comprehensive suite of services including merchant acquiring, direct debit, online credit card payments, BPAY, and Pay-by-Phone, making it easier for businesses to receive payments and manage their cash flow.

Job Description:
As our client continue to expand their global presence, they are looking for a dynamic and results-driven Compliance & Licensing Manager to support the setup of our new regional operations in Malaysia and assist with their financial license applications in other countries. The ideal candidate will work closely with Internal Stakeholders to enhance organizational efficiency, improve business processes, and recommend strategic solutions. The candidate will be responsible for assessing business challenges, analyzing systems, and recommending effective solutions to improve organizational performance.

Key Responsibilities:

1. Core Role: Regulatory Compliance (40%) + Licensing (50%)

• Coordinate regulatory licensing applications and renewals in target markets, including direct engagement with financial regulators to ensure compliance.
• Training and assistance of Merchants for a better understanding of the dispute processes.
• Monitor disputed cases for possible fraudulent activity.
• Ensure merchant adherence to regulations (policy updates, reporting).
• File STRs (Suspicious Transaction Reports) to regulators.

2. Backup Duties: Onboarding (10%)

Qualifications & Skills Required:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field.
• 5+ years in compliance and regulatory licensing (fintech/payments).
• Familiarity with regulatory requirement in the payment space.
• Proven experience managing end-to-end regulatory licensing processes (applications, renewals, variations) in financial services or related sectors
• Comfortable learning onboarding/fraud basics.
• Proficiency in verbally and writing in Mandarin and English is a MUST.

** This role is only open for Malaysian to apply.

If you think it is a match for your experience and interests please apply today – we are eager to learn more about you! Kindly send your latest CV to our consultant, Gina by email at gina.koh@peoplelake.asia or WhatsApp at 016-6948780 for more information.