Since 2008, PeopleLAKE has provided Recruitment Process Outsourcing (RPO) services in Malaysia, helping companies improve hiring efficiency, reduce recruitment costs, and secure qualified talent more effectively.
We provide dedicated recruitment consultants with strong experience and proven track records in the Malaysian recruitment market who work as an extension of your internal team, managing candidate sourcing, screening, interview coordination, and hiring process administration. Your selected consultant serves as a 100% dedicated resource, providing high-touch support throughout project delivery
With extensive recruitment experience across multiple industries in Malaysia, PeopleLAKE delivers hands-on hiring support, responsive communication, and local market expertise throughout each engagement.
To better understand how RPO works, read our guide on what Recruitment Process Outsourcing (RPO) is and how it supports modern hiring strategies.
Many businesses in Malaysia use Recruitment Process Outsourcing (RPO) and traditional recruitment agencies interchangeably, but the two models serve different hiring needs.
| RPO (PeopleLAKE) | Traditional Recruitment Agency | |
|---|---|---|
| Engagement Model | Strategic and ongoing recruitment partnership | One-off, transactional recruitment support |
| Employer Representation | Operates under your employer brand | Represents the agency’s own brand |
| Recruitment Scope | Manages all or part of the hiring function | Focuses on filling individual vacancies |
| Pricing Structure | Fixed retainer or project-based fee | Per-placement fee, typically 18%–25% of annual salary |
| Hiring Process Ownership | End-to-end recruitment process management | Candidate sourcing and delivery only |
| Dedicated Recruitment Support | 100% dedicated recruitment consultant or team | Consultants shared across multiple clients |
| Best Suited For | High-volume, ongoing, or specialised hiring needs | Single, urgent, or occasional hires |
RPO services are ideal for companies seeking a long-term recruitment partner that operates as an extension of the internal hiring team, delivering consistent processes, employer branding support, recruitment analytics, and scalable hiring solutions.
This model is a comprehensive solution for companies looking to completely outsource their internal recruitment function. We act as an extension of your HR team, managing the entire hiring process from start to finish, covering talent sourcing and candidate screening to interview coordination and offer management.
Functional RPO is a specialized solution for businesses with a specific and ongoing need to hire for a particular department or job function. For example, if you need to hire 50 new IT professionals or build out your entire legal team, we can dedicate a specialized recruitment team to focus solely on that function.
On-Demand RPO provides flexible and scalable recruitment support for businesses with fluctuating hiring needs or those with project-based requirements. You can “turn on” our services as needed to support a high-volume hiring project, fill a short-term talent gap, or handle a sudden increase in recruitment activity.
Our Recruitment Process Outsourcing (RPO) consultants represent your company professionally throughout the recruitment process, ensuring candidates receive a consistent and positive employer brand experience.
We present your company culture, values, and Employee Value Proposition accurately during candidate outreach, screening, interviews, and offer management. This helps strengthen your branding, improve candidate engagement, and ensure a consistent experience at every hiring stage.
This approach helps your business attract stronger talent while protecting and enhancing your reputation in the Malaysian job market.
PeopleLAKE isn’t a new name in the industry. With experience dating back from 2008, we have handled a wide range of recruitment scenarios across various industries and company sizes. This experience translates to a deeper understanding of potential challenges and the ability to address them.
We provide a wide range of HR solutions that go beyond the basic needs of a typical business. Our recruitment process covers the entire talent acquisition lifecycle, from sourcing and screening top talent to conducting and coordinating interviews and managing the final offer. This ensures a seamless and efficient experience for both you and your employees.
One-size-fits-all solutions are not something that can work well every time in Recruitment Process Outsourcing, with businesses nowadays having more unique needs and requirements. We take the time to understand each of our client’s specific circumstances and tailor our services to fit your needs accordingly.
All of our Consultants are highly experienced and have an exceptional track record in the market. The selected Consultant(s) will be your 100% dedicated resource providing a high touch service during the project delivery
Malaysia has become one of Southeast Asia’s most attractive destinations for foreign companies looking to expand and build regional teams. With a strong talent pool,
One of the most common questions employers in Malaysia face is whether to hire someone on a permanent basis or under a fixed-term contract. On
Hiring the right people is one of the most important decisions a business makes. But before you even get to candidates, there is another decision
RPO, or Recruitment Process Outsourcing, is when a company outsources all or part of its recruitment function to an external provider like PeopleLAKE. Instead of helping you to recruit for a single role, we act as an extension of your internal team, managing the entire hiring process from sourcing and screening, arranging interviews with hiring managers to offer management and onboarding.
A traditional agency typically works on a one-off basis to fill a specific, immediate opening. An RPO partnership is a strategic, long-term relationship where the provider integrates with your company to optimize your entire talent acquisition process, improve the quality of hire, and reduce long-term costs.
The key benefits of partnering with an RPO provider are backed by industry research. Studies showing that using RPO can lead to significant cost savings, with studies indicating that companies can reduce their cost per hire by as much as 32%.
Beyond cost, RPO also dramatically improves hiring efficiency, shortening the hiring cycle by 28%, helping you fill critical roles faster.
Finally, an RPO partnership can lead to a higher caliber of talent. A report by found that 60% of companies that used RPO services reported an improved quality of candidates, as we provide access to specialized expertise and a broader network. To learn more about the benefits, head on to our article exploring the benefits of RPO.
No. You retain complete control over all final hiring decisions. We manage the process and present you with the best-qualified candidates, but the final choice always rests with your hiring managers.
RPO is a strategic partnership, so engagements typically last for at least 3 months to allow for process optimization and to show significant results. However, we also offer flexible models like On-Demand RPO for shorter-term.
Yes. This is one of the primary strengths of RPO. We have specialized recruiters with deep expertise and networks in specific sectors, such as Legal and IT, who can effectively source and attract top talent even for the most niche positions.
The ROI is typically measured in several key areas, including a reduction in hiring costs, a decrease in time-to-fill, improved candidate quality, and a better employer reputation. By streamlining the entire process, RPO helps you hire smarter and more efficiently.
Founded in 2008 , our company has proudly established ourselves as one of the leading providers of tailored staffing and HR solutions in Malaysia. We specialize in the Legal and IT recruitment and provide a broad range of HR services. These include Recruitment Process Outsourcing (RPO), Employer of Records (EOR), Professional Employer Organization (PEO), Talent on Demand (TOD), Contract Staffing, Payroll Outsourcing, HR Operations Outsourcing, and HR Advisory Services.
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