LAKE Payroll Outsourcing Services

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Our Payroll Services Ensure Compliance And Simplify Your HR Processes

Our company offers customized payroll outsourcing solutions to businesses throughout Malaysia and ASEAN countries. We provide access to our teams of highly skilled payroll experts who utilize state-of-the-art payroll technology to manage even the most complex payroll needs efficiently.

Whether you represent a multinational corporation or a growing small to medium-sized enterprise, PeopleLAKE is equipped to provide seamless payroll operations that fully comply with all Malaysian laws and regulations.

Our Payroll Outsourcing Services

Employer Registration

Enroll the company with relevant authorities, including IRB, EPF, SOCSO, EIS, HRDF, and others.

Payroll Processing

Conduct monthly payroll, distribute payslips, and organize salary direct deposits.

Statutory Submission

Calculate and submit EPF, SOCSO, EIS, HDRF, and Zakat.

New Hires or Terminations

Document and inform statutory bodies about new hires and manage tax clearance submissions.

Year-End Processing

Handle the submission of the annual employer’s Form EA.

Employee Registration

Apply for individual income tax file numbers, and register for EPF and SOCSO.

Payroll Outsourcing Life Cycle

1. Information & Requirements Gathering

To understand client’s current payroll policy, benefits and entitlement, current payroll practice, HR resources and etc.
To understand client’s requirements in POS engagement

2. Finalization on Scopes, Deliverables, KPIs, NDA and Commercials

Discuss and agreed on scopes, deliverables, process, measurements of POS engagement.
Commercial Proposal which encompasses scopes, KPI and T&C

3. On-Boarding

Collect HR related data such as employee information (employee details , wages, account number…), statutory related information, and etc.
Go through and fill up on Payroll Instruction File (payroll file)
Conduct parallel run as trial run prior to cross-over
Agree on payroll cross-checking, pay slip issuance formation and mechanism.

4. Service Delivery and Quality Monitoring

Ensures smooth service delivery of POS
Monitoring the accuracy of collection of data, turnaround time, reporting and communication channels

5. Services Review and Improvement

Review overall service performance against committed KPI and identify area of improvement as part of continuous improvement drive
Conduct brief quarterly/half yearly review, if required

Signs You Should Outsource Your Payroll Tasks

You're Spending Too Much Time on Payroll

If you’re spending hours each pay period on calculations, tax filings, and other payroll tasks, it’s taking you away from core business activities like strategy, sales, and customer relations.

You're Struggling with Compliance

Keeping up with the latest laws, meeting deadlines, and reporting requirements can be challenging, especially for small businesses.

You Lack In-House Expertise

If there’s no one on your team with in-depth knowledge of payroll, you might be at risk of facing errors and compliance issues

Examples Of Our Payroll Reports

Payslips
Payroll Detail and Summary reports (grouped by cost center, department, or category)
Salary payment reports (covering bank transfers, cash, checks, and fund transfers)
EPF Form A and online payment text files
SOCSO forms and online payment text files
EIS forms and online payment text files
Malaysian income tax forms (CP39, CP22, CP22A, CP21, CP8A/EA Form, PCBII, CP8D/Form E) and PCB audit text files
HRDF listing and payment forms
ZAKAT listing and payment forms
PTPTN listing and payment text files
Amanah Saham Bumiputera listing and payment text files
Lembaga Tabung Haji listing
EA and E forms
Custom reports as needed

Why Choose Peoplelake As Your Payroll Outsource Provider?

Extensive experience

PeopleLAKE isn’t a new name in the industry. With experience dating back from 2008, we have handled a wide range of payroll scenarios across various industries and company sizes. This experience translates to a deeper understanding of potential challenges and the ability to address them.

Comprehensive Services

In payroll, accuracy is paramount. Even the slightest errors can lead to significant problems, ranging from employee dissatisfaction to legal penalties. PeopleLAKE is committed to minimizing errors and ensuring precise calculations, deductions, and reporting.

Personalized Service

One-size-fits-all solutions are not something that can work well every time in payroll, with businesses nowadays having more unique needs and requirements. We take the time to understand each of our client’s specific circumstances and tailor our services to fit your needs accordingly.

Testimonials

Common FAQs for Payroll Outsourcing

What Is Payroll Outsourcing?

Payroll outsourcing involves delegating payroll tasks, such as calculating wages, deducting taxes, and issuing payments, to a third-party service provider like PeopleLAKE. This enables businesses to focus on core activities while ensuring accurate and compliant payroll management.

How does payroll outsourcing work in Malaysia?

In Malaysia, the service provider takes over payroll responsibilities, beginning with gathering employee data and hours worked. Specialists then calculate wages, deductions, and taxes, issue payslips, and process direct deposits. Throughout this process, the provider ensures compliance with relevant regulations and deadlines.

Is Payroll Outsourcing Cost-Effective in Malaysia?

Yes, payroll outsourcing can be highly cost-effective for businesses of all sizes. By outsourcing, companies eliminate the need for in-house payroll staff and costly payroll software. Expert outsourcing providers help avoid costly errors and penalties associated with non-compliance, ultimately saving both time and money.

Should I outsource my payroll services?

If you find managing payroll tasks overwhelming or lack the budget to hire internal staff, outsourcing payroll services can be an excellent solution. By entrusting payroll responsibilities to experts, you can alleviate the burden of payroll processing while ensuring accuracy and compliance with regulations.

How Much Do Payroll Outsourcing Cost

Payroll outsourcing costs vary based on the scope of services, your specific needs, and the amount of work needed, with the pricing calculated based on the number of employees we need to process per month. One-time implementation, data migration, and HR software integration may incur additional fees. Contact us for a personalized quote.

How Do You Choose a HR and Payroll Outsourcing Service Provider?

Choosing an HR and payroll outsourcing service provider requires careful consideration on your end. Here are some of the things you will need to look for:

Experience and Expertise: Look for an established service provider with a proven track record and extensive experience in handling HR and payroll for businesses similar to yours.
Service Scope: Ensure the provider offers the specific services you need, such as payroll processing, tax filing, benefits administration, or HR compliance.
Compliance Expertise: Verify the provider’s knowledge of the latest and relevant employment laws and regulations.
Security Measures: Make sure they have robust security protocols in place to protect sensitive employee data.
Client Support: Check on their responsiveness, communication, and overall client support to ensure there will be no issues further down the road.
Pricing Terms: Ensure the contract and pricing terms are favourable to your needs.

Why choose PeopleLake as your payroll outsource provider?

PeopleLAKE stands out as a trusted payroll outsourcing partner due to our extensive experience, commitment to accuracy, and dedication to client satisfaction. With a proven track record of delivering reliable and efficient payroll solutions, we offer peace of mind knowing that your payroll needs are in capable hands. Additionally, our personalized service and attention to detail ensure that your payroll processes are tailored to your specific requirements, providing added value to your business operations.