PeopleLAKE is an award-winning payroll outsourcing company in Malaysia, recognised by YellowBees as the Best Payroll Outsourcing Service Provider. Established in 2008, we provide payroll outsourcing services for SMEs, regional businesses and multinational companies across Malaysia and the ASEAN region.
Our payroll outsourcing services cover salary calculations, payslip generation, statutory contributions, payroll reporting and year-end filings. Businesses can outsource their entire payroll process or select specific payroll functions based on their operational needs, while remaining the employer and retaining oversight of payroll approvals.
PeopleLAKE helps businesses process salaries accurately, manage statutory contributions and filings, and support compliance with applicable Malaysian payroll and employment requirements.
PeopleLAKE provides payroll outsourcing services in Malaysia to help businesses manage employee salaries, statutory contributions and payroll administration. Our services cover monthly payroll, employer and employee registration, statutory submissions and year-end processing.
Register companies with relevant authorities, including LHDN, EPF, SOCSO, EIS and HRD Corp, as applicable.
Calculate monthly salaries, including overtime, allowances, commissions and deductions, prepare payslips and arrange salary payments.
Calculate and process applicable EPF, SOCSO, EIS, monthly tax deductions (PCB/MTD) and zakat.
Notify relevant statutory authorities of employee hires and departures, and assist with tax clearance submissions where required.
Prepare employee EA Forms and assist with relevant year-end payroll reporting.
Register employees for EPF and SOCSO, and assist with individual income tax file registration where required.
PeopleLAKE follows a structured five-stage payroll outsourcing process in Malaysia, from initial requirements gathering and onboarding to ongoing payroll delivery and performance reviews. This process helps establish clear service expectations, payroll procedures and performance measures based on each client’s business requirements.
1. 信息和需求收集=
Understand the client’s existing payroll policies, employee benefits, entitlements, payroll practices and HR resources.
Identify the client’s payroll outsourcing requirements and expectations.
2. 确定范围、交付成果、KPI、保密协议和商业广告
Agree on the service scope, deliverables, processes, key performance indicators (KPIs) and service requirements.
Finalise the commercial proposal, terms and conditions, and non-disclosure agreement (NDA).
3. Payroll Onboarding
Collect employee information, salary details, bank account details and relevant statutory records.
Gather payroll requirements and complete the payroll instruction file.
Conduct a parallel payroll run to verify results before the transition.
Agree on payroll checking procedures and payslip distribution arrangements.
4. 服务交付和质量监控
Manage ongoing payroll service delivery according to the agreed processes and timelines.
Monitor data accuracy, processing turnaround times, reporting and communication.
5. 服务审查与改进
Review service performance against agreed KPIs and identify areas for improvement.
Conduct quarterly or half-yearly service reviews where required.
Managing payroll in-house can become time-consuming and complex as a business grows. Payroll outsourcing in Malaysia helps businesses reduce payroll administration, manage statutory requirements and free up internal resources to focus on core business activities.
If payroll calculations, tax deductions and payslips take up hours every pay period, outsourcing can free up time for core business activities such as sales, strategy and customer service.
Keeping up with Malaysian payroll regulations, statutory contributions and filing deadlines can be challenging, especially for businesses without dedicated payroll staff.
Without dedicated payroll expertise, your business may be more prone to payroll errors, missed deadlines and difficulties managing statutory requirements.
PeopleLAKE provides payroll reports and statutory documents to help businesses manage salary payments, review payroll costs and handle statutory reporting in Malaysia. Available reports include payslips, payroll summaries, payment records, statutory contribution reports and customised reports based on business requirements.
Payroll outsourcing in Malaysia helps businesses reduce payroll administration costs, improve processing efficiency and manage statutory requirements. By outsourcing payroll to experienced professionals, businesses can reduce the workload on in-house teams and focus more on their core operations.
Payroll outsourcing can reduce the costs of maintaining in-house payroll staff, including salaries, benefits, payroll software and related infrastructure.
Payroll processing involves salary calculations, tax deductions and statutory requirements. Working with payroll specialists can help reduce processing errors and the risk of compliance issues.
Outsourcing payroll reduces the time spent on routine payroll administration, allowing your team to focus on core business activities and revenue-generating tasks.
PeopleLAKE makes it straightforward for businesses in Malaysia to get started with payroll outsourcing. Our process begins with understanding your payroll needs, followed by a tailored proposal and service implementation.
Share your company’s payroll requirements, current processes and business goals with our team.
Review a tailored proposal outlining the recommended payroll services, scope and requirements for your business.
Once the proposal is approved and the contract is signed, we begin the onboarding process and prepare to manage your agreed payroll services.
PeopleLAKE uses controlled access, secure file handling and confidentiality procedures to protect sensitive employee information throughout payroll processing. This includes employee details, salary records, bank account information and statutory documents handled as part of our payroll outsourcing services.
Access to payroll information is limited to authorised personnel who need it to perform the agreed services. Access permissions are reviewed and updated when responsibilities change.
Payroll reports and employee information are shared only with designated client contacts and authorised recipients.
Payroll files are exchanged through approved, access-controlled channels and stored in protected systems. These safeguards help reduce the risk of unauthorised access, disclosure or loss.
During onboarding, we agree on how your team will submit employee information, receive payroll reports and communicate changes to payroll data.
We place high emphasis on confidentiality obligations when handling your company’s information.
Employee data is used to deliver the agreed payroll services and support related statutory administration. Any third-party service providers involved in processing payroll information are subject to confidentiality and data protection requirements.
Payroll outsourcing involves an external provider managing agreed payroll tasks, while payroll software helps your internal team process payroll in-house. Choosing between them depends on your team’s payroll expertise, the time available to manage payroll and the level of support your business needs.
| What to Consider | 工资单外包 | Payroll Software |
|---|---|---|
| Payroll processing | A provider manages agreed tasks, such as salary calculations, payslips and payroll reports | Your internal team uses the software to calculate salaries and generate payroll documents |
| Internal workload | Reduces routine processing, while your team provides employee data and reviews payroll for approval | Your team manages employee data, processing, checks and approvals |
| Statutory administration | A provider supports calculations, documentation and submissions within the agreed service scope | Software supports calculations and document generation; your team manages requirements and deadlines |
| Payroll expertise | Access to payroll specialists for the services you engage | Requires internal payroll knowledge alongside software support |
| Cost considerations | Fees depend on employee numbers, service scope and payroll requirements | Costs may include subscriptions, setup, training and internal staff time |
PeopleLAKE provides payroll outsourcing services in Malaysia, with the flexibility to outsource your full payroll process or selected functions. Contact our team to discuss a service arrangement that fits your business.
PeopleLAKE is not new to the industry. With experience dating back to 2008, we have managed payroll for companies of different sizes across many industries. This long track record gives us a strong understanding of common challenges and the know how to solve them quickly and effectively.
In payroll, accuracy is paramount. Even the slightest errors can lead to significant problems, ranging from employee dissatisfaction to legal penalties. PeopleLAKE is committed to minimizing errors and ensuring precise calculations, deductions, and reporting.
A one size fits all approach rarely works for payroll, especially when businesses today have more specific needs. We take the time to understand your situation and customise our services to match your requirements.
This award recognises payroll service providers that demonstrate strong payroll accuracy, compliance with Malaysian statutory requirements such as EPF and SOCSO, and a consistent commitment to clear reporting and reliable service delivery.
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The setup timeline depends on your employee headcount, payroll complexity, data readiness and any system integration requirements. PeopleLAKE’s onboarding process includes gathering payroll information, confirming processing requirements and conducting a parallel payroll run before the transition.
PeopleLAKE collects employee information, salary details, bank account details and relevant statutory records during onboarding. We also review your payroll policies, employee benefits and entitlements to understand how your payroll should be processed.
Our team uses this information to complete the payroll instruction file and agree on checking and payslip distribution arrangements.
Payroll checking procedures and approval responsibilities are agreed during onboarding. This establishes who reviews the payroll results, how changes are confirmed and when approval is needed before salary payments are arranged.
The process for submitting payroll changes, checking corrections and approving adjustments is agreed as part of the service arrangements. Changes received after the payroll cut-off may require separate handling depending on the processing stage.
PeopleLAKE’s payroll services cover salary calculations, payslip generation, statutory contributions, payroll reporting and year-end processing. Businesses can outsource their entire payroll process or select specific functions based on their requirements.
The agreed proposal defines the services, deliverables and responsibilities for your business. Confirm whether implementation, data migration, system integration and any additional processing are included or charged separately.
Payroll outsourcing is hiring an external service provider to manage all or part of a business’s payroll process. Tasks can include salary calculations, payslip preparation, statutory contribution calculations, payroll reporting and year-end processing.
Businesses can outsource their entire payroll process or selected functions while retaining oversight of employee information and payroll approvals.
Learn more in our guide on payroll outsourcing.
Payroll outsourcing in Malaysia involves sharing employee and salary information with a provider that processes payroll according to the agreed service scope. The provider calculates salaries and applicable deductions, prepares payslips and reports, and supports salary payments and statutory submissions as agreed.
PeopleLAKE’s process begins with reviewing payroll requirements, collecting employee records and agreeing on checking procedures. A parallel payroll run helps verify results before the transition.
Payroll outsourcing can be cost-effective when its fees are lower than the total cost of managing payroll internally. Internal costs may include payroll staff time, software, training and correcting errors.
Savings depend on employee headcount, payroll complexity and the services required. Businesses should compare a provider’s quotation with their existing payroll costs, including any setup or additional service fees.
A business should consider outsourcing payroll when processing takes too much time, payroll expertise is limited or statutory requirements become difficult to manage. A growing workforce or increasingly complex salary calculations may also create a need for external support.
Payroll outsourcing can help businesses reduce administrative workloads and focus on core business priorities. According to data compiled by BusinessDasher, 57% of companies report that payroll outsourcing allows them to focus on their core business, while 76% of HR leaders believe they could benefit from outsourcing tasks.
Payroll outsourcing costs in Malaysia depend on employee headcount, payroll complexity and the services included. PeopleLAKE calculates pricing based on the number of employees processed each month and the agreed scope of work.
Implementation, data migration and HR software integration may incur additional fees. Contact PeopleLAKE for a tailored quotation that specifies the included services and any separate charges.
PeopleLAKE provides full or partial payroll outsourcing for SMEs, regional businesses and multinational companies in Malaysia and the ASEAN region, with experience dating back to 2008.
Services cover salary calculations, payslip generation, statutory contributions, payroll reporting and year-end processing. Its onboarding process includes reviewing payroll requirements, agreeing on service scope and checking procedures, and conducting a parallel payroll run before transition.
Choosing an HR and payroll outsourcing service provider requires careful consideration on your end. Here are some of the things you will need to look for:
Experience and Expertise: Look for an established service provider with a proven track record and extensive experience in handling HR and payroll for businesses similar to yours.
Service Scope: Ensure the provider offers the specific services you need, such as payroll processing, tax filing, benefits administration, or HR compliance.
Compliance Expertise: Verify the provider’s knowledge of the latest and relevant employment laws and regulations.
Security Measures: Make sure they have robust security protocols in place to protect sensitive employee data.
Client Support: Check on their responsiveness, communication, and overall client support to ensure there will be no issues further down the road.
Pricing Terms: Ensure the contract and pricing terms are favourable to your needs.
Founded in 2008 , our company has proudly established ourselves as one of the leading providers of tailored staffing and HR solutions in Malaysia. We specialize in the Legal and IT recruitment and provide a broad range of HR services. These include Recruitment Process Outsourcing (RPO), Employer of Records (EOR), Professional Employer Organization (PEO), Talent on Demand (TOD), Contract Staffing, Payroll Outsourcing, HR Operations Outsourcing, and HR Advisory Services.
Agensi Pekerjaan PeopleLAKE Sdn Bhd
（公司注册号：200801007146）
劳工部 许可证号：JTKSM 076A
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