Compliance Officer (Mandarin Speaker)

Location: Kuala Lumpur, Malaysia

Reports To: Chief Financial Officer (CFO) / Managing Director

About Our Client:

Our client is a leading Australian payment solutions provider that streamlines the billing process for businesses of all sizes. They offer a comprehensive suite of services including merchant acquiring, direct debit, online credit card payments, BPAY, and Pay-by-Phone, making it easier for businesses to receive payments and manage their cash flow. With a focus on innovation and customer satisfaction, they are committed to providing secure and reliable payment solutions tailored to the unique needs of each business. As a trusted partner for businesses across various industries, they are dedicated to helping their clients optimize their payment processes and improve their financial operations.

Job Description:

As they continue to expand their global presence, they are looking for a dynamic and results-driven Compliance officer to support the setup of their new regional operations in Malaysia and assist with their financial license applications in other countries. The ideal candidate will work closely with clients to enhance organizational efficiency, improve business processes, and recommend strategic solutions. You will be responsible for assessing business challenges, analyzing systems, and recommending effective solutions to improve organizational performance.

Key Responsibilities:

• Strategy Development: Collaborate with clients to assess their business models and design tailored payment solutions (e.g., selecting suitable terminal providers, payment gateways, or direct debit options) to optimize cash flow management and enhance transaction processes.
• Client Interaction: Engage with clients to understand their challenges related to payment processing and provide actionable advice on optimizing payment solutions for improved business operations.
• Organizational Solutions for Payments: Guide clients on choosing the most effective payment solutions based on their business needs, ensuring that they align with regulatory standards and internal goals.
• Company Setup in Malaysia: Support the company’s setup in Malaysia, ensuring that local business operations comply with regulations and that all payment solutions meet regulatory requirements.
• KYC & Onboarding Procedures: Regularly review operational procedures and advise on compliance with industry standards, suggesting necessary adjustments to align with regulatory requirements. Assist in setting up KYC and onboarding procedures for merchants, ensuring compliance with local and international regulations.
• Overseas License Application: Lead the application process for financial licenses in various jurisdictions, ensuring compliance with relevant regulations for the company’s international expansion.

Qualifications:

• Education
  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
  • A Master’s degree or relevant professional certifications (e.g., Payments Certification, Compliance, or Fintech-related qualifications) is a plus.
• Experience:
  • The candidate is expected to have proven experience (at least 2 years) or background in banking, payment companies or card organizations.

Key Competencies:

• Problem-Solving & Analytical Skills: Ability to analyze complex systems and propose effective solutions to improve efficiency and mitigate risks.
• Compliance Knowledge: Familiarity with regulatory standards and compliance requirements for the financial and payments industry, particularly KYC, AML, and PSD2 regulations.
• Communication & Client Relationship Management: Strong verbal and written communication skills to effectively interact with clients and internal teams. Proven ability to present complex payment solutions in a clear and compelling manner.

What They Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• The chance to work in a dynamic and innovative industry.