About the Company:
MNC in Penang
Role Summary:
In this role, you will manage customer communications, lead evaluations, and resolve quality issues through data‑driven problem solving. You will also support continuous improvement initiatives, coordinate audits and visits, and provide technical guidance to both customers and internal teams.
Responsibilities:
Lead root cause analysis, corrective/preventive actions, and failure investigations.
Apply quality tools (Six Sigma, MSA, 8D) and ensure accurate reporting/documentation.
Coordinate rework when required and maintain strong customer communication.
Requirements:
At least 2 years’ experience in CQE or customer service within PCB, mechanical assembly, or electronics.
Strong communication skills for technical discussions and reporting.
Ability to work effectively with customers and internal teams.
For more information, you may reach out to Charmaine Loo via email at charmaine.loo@peoplelake.asia or WhatsApp at +6017-4622500