About Our Client
Our client is a global renowned fintech company. In conjunction with their expansion, they are looking for a team lead to be based at their KL office.
This is a global role where the candidate is required to provide support to their international operation in different countries.
Job Description
They are looking for a Risk Operation Team Lead for merchant & institution risk operation management.
Responsibilities：
1. In depth understanding of different business models in the company and risk management mechanism throughout the merchant & partner institution lifecycle starting from onboarding to exit.
2. Conduct KYB/CDD/EDD/TM and event trigger reviews for merchant & partner institution.
3. Design and manage merchant and partner institution risk operation mechanism through proper procedure, product, QA, and resource management.
4. Lead operation team to conduct risk pattern summary, risk feature mining, customer experience pain point analysis, and provide feedback on risk policies/strategies, and improve operational efficiency and experience.
5. In-depth cooperation with data, product, and technical teams to ensure the partner institution risk operation are managed through proper platform.
Responsibilities：
1. In depth understanding of different business models in the company and risk management mechanism throughout the merchant & partner institution lifecycle starting from onboarding to exit.
2. Conduct KYB/CDD/EDD/TM and event trigger reviews for merchant & partner institution.
3. Design and manage merchant and partner institution risk operation mechanism through proper procedure, product, QA, and resource management.
4. Lead operation team to conduct risk pattern summary, risk feature mining, customer experience pain point analysis, and provide feedback on risk policies/strategies, and improve operational efficiency and experience.
5. In-depth cooperation with data, product, and technical teams to ensure the partner institution risk operation are managed through proper platform.
Job Requirements
1. Bachelor’s and above degree in finance, accounting, business administration or similar disciplines. More than 3 years of experience in risk investigation and team management positions related to risk operation management in the field of banking or payment service providers.
2. Have strong systematic thinking and structured expression skills, be able to summarize and refine methods from daily work, and build an overall operating system and implementation path
3. Have the ability to train and manage operation team.
4. Self-motivated and be able to work under pressure.
5. Proficiency in spoken and written Mandarin and English. Fluent in Mandarin will be a plus.
2. Have strong systematic thinking and structured expression skills, be able to summarize and refine methods from daily work, and build an overall operating system and implementation path
3. Have the ability to train and manage operation team.
4. Self-motivated and be able to work under pressure.
5. Proficiency in spoken and written Mandarin and English. Fluent in Mandarin will be a plus.
Job Category: Risk Management
Job Type: Full Time
Job Location: Kuala Lumpur
Job Industry: Fintech
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