Risk Policy and Operation Solution Manager

About Our Client

Our client is a global renowned fintech company. In conjunction with their expansion, they are looking for a team lead to be based at their KL office.
This is a global role where the candidate is required to provide support to their international operation in different countries.
Job Description
Our client is looking for a Risk Policy and Operation Solution Manager to support their global business growth, ensure the safety of merchant funding account, manage multiple type of risk such as identity fraud, scam, abuse and account take-over, as well as user-experience balance. This role will act as the expert of risk solution, deliver risk assessment and solution to mitigate risk by leveraging the Company Risk capabilities.

Job Descriptions:
1. In depth understanding of merchant funding account and cross-board ecommerce market, conduct risk assessment, identify potential risk and design solution to the business team, leveraging the Company risk capabilities to facilitate business goal achievement.
2. Responsible for the solution-based project management, engage internal stakeholders across function such as product and technical teams to ensure risk solution are delivered timely and track the effect of risk solution continuously.
3. Identify new fraud and cybercrime threats by reviewing and investigating suspected/fraud cases, continuous refinement of internal risk control framework, policies, fraud management engine and operation procedures to mitigate risk.
4. Optimizing risk performance and user experience by solution or operation process upgrade continuously.
Job Requirements
1. Bachelor’s and above degree, at least 3 years’ experience in risk management matters, better to have working experience in merchant risk management or on-line payment risk management.
2. Have risk solution design and project delivery experience in industries including banks, payment institutions or consultancy firm, with outstanding project management capability.
3. Critical and systematic thinking, result driven, excellent communication and interpersonal skills to leverage multi-functions resources.
4. Proficiency in spoken and written Mandarin and English.
Job Category: Risk Management
Job Type: Full Time
Job Location: Kuala Lumpur
Job Industry: Fintech

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