Technical Support Engineer (based in Kulim ; (Semiconductor / PCB / IC))

About the company:

High-precision 3D measurement solutions and optical inspection systems provider — serving sectors such as semiconductors, optics, electronics (3C), new energy, and medical technology.

Responsibilities:

• Provide after-sales service and technical support to key clients in Malaysia, including on-site assistance when needed.
• Offer pre-sales and post-sales technical support for company products, guide customers on product applications, and solve technical issues that arise during usage.
• Communicate with customers to understand their needs, gather feedback, and ensure timely follow-up and resolution.

Requirements:

• Bachelor’s Degree or higher (or equivalent qualification).
• Fluent in Chinese (Mandarin), English, and Bahasa Malaysia.
• At least 3 years of relevant work experience; experience in semiconductor or PCB testing equipment is an advantage.
• Good communication and coordination skills, proactive attitude, and strong willingness to learn.
• Possess a valid driving license and able to travel for work.
• Willing to attend a one-month training in Dongguan, China after joining.

For more information, you may reach out to Grace Tan via email (grace.tan@peoplelake.asia) or WhatsApp (+6018-780 1215).