Director of Operations (Tourism and F&B Industry)

About the Company

A diversified conglomerate with businesses spanning tourism, food and beverage and hospitality.

About the Role

As the Director of Operations, you will play a pivotal role in shaping and executing the Group operational strategies. You’ll lead multiple business units, drive performance excellence, and ensure seamless alignment between day-to-day operations and the Group’s long-term strategic goals. This is a key leadership position for a results-driven and visionary professional who thrives in dynamic, growth-oriented environments.

Experience & Expertise

• Minimum 10 years of experience in a senior operational or leadership role, preferably within a similar industry.
• Proven track record in driving business transformation, operational efficiency, and profitability.
• Strong background in budget management, business planning, and performance improvement.

Education & Qualification

• Bachelor’s Degree in Finance, Accountancy, Business Administration, Management, or a related discipline.
• A Master’s Degree or MBA will be an added advantage.

Key Responsibilities

• Provide strategic leadership and direction across operational business units within the Group.
• Translate corporate strategies into actionable operational plans that drive growth, efficiency, and sustainability.
• Oversee business performance and ensure operational initiatives are effectively implemented to achieve strategic objectives.
• Champion innovation and the use of technology to improve processes, productivity, and profitability.
• Develop and execute sustainable operational strategies, ensuring sound financial management and business continuity.
• Monitor performance metrics, identify improvement areas, and implement optimization initiatives across departments.
• Drive profitability by managing budgets, resource allocation, and financial performance in line with Group goals.
• Foster strong partnerships with internal stakeholders, vendors, and external partners to support business objectives.
• Lead, motivate, and develop high-performing teams to deliver operational excellence and uphold the company’s core values.
• Ensure compliance with all legal, regulatory, and corporate governance requirements.
• Serve as a key advisor to the Group Managing Director, providing insights and recommendations for strategic decision-making.

Key Competencies

• Exceptional leadership and people management skills.
• Strategic thinker with strong business acumen and execution capability.
• Excellent communication, negotiation, and stakeholder management skills.
• Analytical, decisive, and solutions-oriented mindset.
• Committed to continuous improvement and operational excellence.

PeopleLAKE is a full-service HR solution company providing Recruitment, HR Outsourcing, and Corporate Training.
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