Cloud Technical Account Manager – Mandarin Speaker

About the Client

Our client is a fast-growing technology company specializing in multi-cloud solutions, supporting businesses across the APAC region in their digital transformation journey. They partner with leading global cloud platforms to deliver secure, scalable, and customized cloud services tailored to diverse business needs. With a strong focus on innovation, data security, and customer success, they provide end-to-end cloud consulting, implementation, and optimization solutions. Operating in a dynamic and collaborative environment, they are rapidly expanding within the Web3 and cloud ecosystem.

Key Responsibilities:

• Provide technical services and support to clients, ensuring system reliability and customer satisfaction.
• Perform operations and maintenance tasks for cloud environments, including monitoring, troubleshooting, and optimizing system performance.
• Administer operating systems and databases, ensuring high availability and data security.
• Collaborate with internal teams and client IT departments to ensure smooth project delivery and system handover.
• Conduct solution reviews, diagnose complex issues, and apply cloud best practices.
• Prepare and maintain technical documentation, reports, and operational guidelines.
• Stay updated with cloud technologies and contribute to continuous improvement of operational processes.

Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 1–3 years of hands-on experience in the cloud industry or in network/system operations (OS and DB administration).
• Knowledge of cloud platforms (Huawei, Alibaba, Tencent, AWS, Azure, GCP) with proficiency in at least one.
• Familiarity with container orchestration (Kubernetes, Docker) and Infrastructure-as-Code tools (Terraform, Ansible).
• Basic programming or scripting skills (e.g., Python, Java) and understanding of CI/CD pipelines.
• Strong troubleshooting and problem-solving skills with the ability to resolve complex technical issues.
• Good communication and interpersonal skills, able to bridge technical and business requirements.
• Professional certifications in cloud platforms are an advantage.
• Proficiency in Mandarin Chinese (spoken and written) is required to effectively communicate with clients.
• THIS ROLE IS OPEN TO MALAYSIANS ONLY.

Kindly contact Dharsh via WhatsApp at 012-9191780 or via email at dharshini.nelamagan@peoplelake.asia if you are keen to explore this opportunity.

Thank you.