LAKE PEO/EOR Services ( Employer of Records )

-

Staff Your Team in Malaysia with PeopleLake

Our EOR and PEO services enable our clients to fast-track their market entry by hiring local employees in Malaysia without the need to set up a foreign entity.

We act as employer-of-record and professional employer organization for our clients to hire their employees under our company. We provide full-spectrum of HR services including payroll, benefit, statutory contribution & leave processing and local HR regulatory compliance support to our clients.

Complete PEO & EOR Services in Malaysia

We act as employer-of-record for our clients to hire their employees in Malaysia under our company. We provide full-spectrum of HR services including payroll, benefit, statutory contribution & leave processing and local HR regulatory compliance support to our clients. 

Project management

We identify and vet qualified third-party vendors or specialized subcontractors to ensure they meet your project’s technical and quality standards.

We act as your on-ground liaison, managing timelines and communication between all parties to ensure project milestones are delivered on schedule and within scope.

Administration

We manage the end-to-end salary cycle, including accurate calculations of gross-to-net pay and the issuance of electronic payslips.

Our team tracks and manages all employee leave types (annual, sick, maternity/paternity) in strict accordance with local labor laws.

We handle all statutory tax withholdings and annual filings, ensuring both the employer and employee remain fully compliant with local tax authorities.

We assist with the local sourcing and purchasing of essential equipment (e.g., laptops, office supplies) required for your team to function effectively.

We draft legally compliant offer letters and employment contracts that protect your intellectual property and clearly define terms of service.

We facilitate a seamless entry for new hires, covering everything from document collection and system access to “Day 1” briefings on local policies.

Workplace & Infrastructure

Whether you need a private office in KL or a co-working space in JB or Penang, we handle the search, negotiation, and leasing of physical workspaces tailored to your team’s needs.

We ensure your workspace meets local Occupational Safety and Health (OSH) standards, implementing necessary security protocols to protect your assets and staff.

We provide fully equipped meeting rooms and high-speed conferencing facilities, ensuring your local team stays connected with your global headquarters seamlessly.

We take care of the “last mile” in office management, providing everything from stationery to the tools your employees need to be productive.

PeopleLAKE PEO and EOR Services

Employee Experience

We design and manage competitive benefits packages to help you attract and retain top talent in the local market.

We develop a customized, legally-compliant handbook that clearly outlines your company culture, workplace policies, and code of conduct to ensure alignment from day one.

Every candidate receives a comprehensive orientation on their role, local labor expectations, and your company values, ensuring they are mentally and logistically prepared.

Our HR team maintains a regular feedback loop with your remote staff to monitor engagement, resolve grievances early, and ensure long-term job satisfaction.

From expense claims to leave approvals, we provide a streamlined digital workflow that removes administrative friction for your employees, allowing them to focus on their work.

Confidentiality & Compliance

We ensure strict adherence to the Personal Data Protection Act (PDPA) and manage robust Non-Disclosure Agreements (NDAs) to protect your company’s sensitive information and intellectual property.

Our experts monitor and implement changes to the Malaysia Employment Act and local regulations, ensuring your business is never at risk of legal penalties or labor disputes.

We manage all mandatory government contributions, including EPF, SOCSO, and EIS with 100% accuracy, providing you with monthly compliance reports.

We handle the delicate process of offboarding and terminations in strict accordance with local laws to mitigate “unfair dismissal” risks and protect your brand reputation.

If you decide to exit a market, we manage the entire legal and administrative closure of employment contracts, ensuring a smooth and compliant transition.

Employee Experience

In our Employee Experience framework, we manage the full professional journey of your PEO/EOR staff so they stay engaged and perform at their best. We align your global standards with local execution, creating a consistent experience that feels just like being part of your permanent team.

Screenshot 2024-02-25 at 6.27.40 PM

Pre-hiring briefing

Conduct pre-hiring briefings to inform EOR new hire about company entitlements, benefits, administrative and exiting processes.

Screenshot 2024-02-25 at 6.27.46 PM

Employee Benefits

EOR employee benefits such as insurance, medical coverage, annual leave and statutory contributions should be closely aligned to the benefits of our client’s permanent employee. 

Screenshot 2024-02-25 at 6.27.56 PM

Employee Handbook

Comprehensive employee handbook will be provided as a one-stop reference point for EOR employee.

Screenshot 2024-02-25 at 6.28.06 PM

Periodic Check-in

Conduct periodic check-in (call or meet-up) with EOR employee either on one-to-many or one-on-one basis for better employee engagement.

Screenshot 2024-02-25 at 6.28.13 PM

Efficient Processing

Efficient administrative process with clear SOP (Standard Operating Procedure) such as

– Leave application: Swift processing with cloud-base payroll application.

– Salary and Claim disbursement: Claim disbursement by 28th of the month. 

Confidentiality and Compliances

Through our Confidentiality and Compliances framework, we simplify Malaysian employment requirements by handling everything for you. Our goal is to protect your business from legal disputes and data risks, while creating a secure environment where your business and talent can thrive.

Confidentiality

PDPA – We strictly adhere to PDPA (Personal Data Protection Act) to protect our employee’s personal information or data.

NDA – All EOR must sign a NDA (Non-Disclosure Agreement) together with acceptance of the offer letter to ensure that the confidentiality of information is not compromised.

Labor Law

Strictly adhere to Malaysia’s Labor Law on areas such as:

  • Leave: Medical Leave, Annual Leave, Maternity Leave, Paternity and Special Gazetted National Leave
  • Payroll/Wage
  • Termination

Statutory Contributions

Remittance of monthly statutory contribution to statutory bodies:

  • Employee Provident Fund (EPF)
  • Social Security Organization (SOCSO)
  • Employee Insurance Scheme (EIS)
  • Human Resource Development Fund (HRDF)

Tax Reporting & Return

Remittance on employee’s monthly income tax to Inland Revenue Board Of Malaysia (LHDN) as well as annual tax return (E Form, EA Form)

Administration

As part of benefits of Professional Employer Organization and Employer-of-record services to our client, the following administrative tasks will be under the responsibility of PeopleLAKE 

Payroll Processing

  • Monthly payroll report generation
  • Claims and reimbursements
  • Monthly and annual tax submission
  • Issuance of electronic payslip to employee 

Leave Processing

  • Annual leave
  • Sick leave
  • Maternity/ paternity leave 

Employee Onboarding

  • Prepare employment letter
  • Onboarding briefing 

Statutory Compliance

  • Payroll & Statutory Contribution (EPF, SOCSO, EIS, HRDF)
  • Notification of New Employee on board to statutory body (CP22)
  • Attend to inquiries by statutory body
  • Prepare EA Form 

Other Admin Task

  • Processing employee’s insurance purchase, renewal and attending to any relevant inquiry
  • Air-ticket and accommodation booking for business related traveling

Additional Services

To complement your business arrangement in Malaysia, we provide a number of additional services that go hand-in-hand with our PEO/EOR solutions.

We specialize in providing executive-level, IT and legal recruitment services. Our targeted approach ensures we connect you with the right professionals to drive your business forward.

Access our “Talent on Demand” solution to hire a temporary professional for a fixed period, perfect for addressing your sudden manpower needs.

Our dedicated team integrates seamlessly with your business, managing everything from sourcing and screening to offer management, improving efficiency and time-to-hire.

We handle complex calculations, statutory contributions (EPF, SOCSO, etc.), and payslip generation for you, giving you peace of mind and freeing up your internal resources.

Focus on your core business while we manage your day-to-day HR administrative tasks like attendance tracking, leave administration, and HR policy implementation, ensuring smooth operations.

There are a few key differences between the two. Traditional HR outsourcing typically involves contracting specific HR functions such as payroll to a third party. A PEO/EOR involves we becomes the employer of record for the company and handling the HR operational task.

How Our PEO/EOR Process Works

We provide specialized expertise and client centric approach for all of our solutions. Here’s how you can engage with our Professional Employer Organization or Employer-of-record services.

1. Discussion On Your Needs

Discuss and let us know your company needs and goals.

2. Review PEO/EOR Proposal

Review the custom made PEO/EOR proposal for your expansion plan in Malaysia.

3. Implementation

We draft the agreement and kickoff the project.

Why Choose Peoplelake As Your Professional Employer Organization (PEO) or Employer-of-record (EOR) Service Provider?

Extensive Service

Extensive experience

PeopleLAKE is not new to the industry. With experience dating back to 2008, we have managed a wide range of PEO and EOR scenarios across different industries and company sizes. This long track record gives us a clear understanding of potential challenges and the ability to resolve them quickly and effectively.

Comprehensive Service

Comprehensive Services

We provide a wide range of HR solutions that go beyond the basic needs of a typical business. Our PEO/EOR services include payroll processing, employee onboarding processes, statutory compliance, and even other admin tasks like processing employee’s insurance purchases. This ensures a seamless and efficient experience for both you and your employees.

Personalized Service

Personalized Service

A one size fits all approach rarely works for PEO or EOR needs, especially when businesses today have more specific requirements. We take the time to understand your situation and tailor our services to match what you need.

Testimonials

Discover PEO/EOR and Industry Insight

Common FAQs for EOR/PEO

An Employer of Record (EOR) service enables companies to legally employ staff in Malaysia without establishing a local entity. The EOR takes on all employment-related legal responsibilities such as payroll management, employee benefits, and compliance with Malaysian employment laws. Similarly, a Professional Employer Organization (PEO) provides extensive HR services through a co-employment model, sharing employer responsibilities with the client. Both services allow businesses to manage and expand their workforce in Malaysia efficiently, ensuring compliance with local regulations. Head on to our article on EOR/PEO to find out more.

EOR and PEO services are ideal in scenarios such as:

  • Quickly entering the Malaysian market without the hassle and expense of setting up a local company.
  • Employing staff in Malaysia where your company does not have a physical office or entity.
  • Streamlining HR operations across different regions within Malaysia to ensure consistent and compliant HR practices.
  • Managing the complexities of Malaysian employment legislation, payroll, and taxation effectively.
  • Concentrating on strategic business growth while delegating routine and complex HR tasks to specialists.

Using EOR and PEO services in Malaysia provides significant benefits:

  • Rapid Market Entry: Facilitate quick hiring and operations setup in Malaysia, allowing your business to respond promptly to market opportunities.
  • Compliance Assurance: Mitigate risks by ensuring all employment practices comply with Malaysian laws and regulations, handled by experts familiar with local requirements.
  • Cost Efficiency: Reduce overheads associated with establishing and maintaining a legal entity in Malaysia, as well as streamline HR and administrative expenses. A Forbes article notes that PEOs can also help businesses gain access to more affordable benefits packages through economies of scale, allowing them to negotiate better rates for health insurance and other benefits, which would be difficult for a single company to secure on its own.
  • HR Expertise: Access specialized HR knowledge and support tailored to the Malaysian market, covering everything from payroll to compliance with local labor laws.
  • Business Agility: Adapt to the dynamic Malaysian market with the ability to scale your workforce up or down without the typical legal and financial constraints.

A PEO will typically handle contributions to the Employees Provident Fund (EPF), Social Security Organization (SOCSO), Employment Insurance System (EIS), Potongan Cukai Bulanan (PCB) income tax deductions for the company, and Human Resource Development Fund (HRDF), if applicable.

No. You retain control over your employees’ day-to-day work, performance management, and business decisions. The PEO / EOR only handles the administrative HR and takes on all employment-related legal responsibilities such as payroll management, employee benefits, and compliance with Malaysian employment laws.

There are a few key differences between the two. Traditional HR outsourcing typically involves contracting specific HR functions such as payroll to a third party. A PEO/EOR involves we becomes the employer of record for the company and handling the HR operational task.

PEO/ EOR can provide support for foreign companies expanding into Malaysia by hiring the employees under our company, handling local employment laws, payroll, taxes, and other HR-related tasks while the foreign company focus on establishing its business operations and without setting up a legal entity in Malaysia.  

Do you have any questions about our EOR/PEO services in Malaysia? We would love to hear from you.

Send us a message

en_USEnglish